Amazon reviews

3.5

60% would recommend to a friend

(209,088 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Jan 4, 2009
Recommend
CEO approval
Business Outlook

Pros

An opportunity to work with some of the smartest people around and a chance to see impact on a massive scale. The smallest change can impact millions of people. Every decision, every thought is driven by numbers which changes the way you think and forces you to focus on results.

Cons

Extreme micromanagement, lack of trust among peers and management, lack of communication and team work, no work-life balance, chaotic management...and last but not least, very little room for risk taking and creativity. Every idea is scrutinized and must be justified with numbers, which brings clarity but often destroys the very essence of creativity and risk taking.

4.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

The problems you have the opportunity to solve are large and unavailable at most other companies. It's extremely exciting to see your project talked about all over the tech press and to think about how many billions of times a day your code is being run. At Amazon someone who is right out of college can easily have the opportunity to design a big system from scratch without being told what to do by other more experienced people (although this is a negative if you are that experienced person having to clean up after the newbie). This of course allows you to learn from your own past mistakes since you are allowed to make them. And, after you eventually leave Amazon you'll have that recognizable name on your resume.

Cons

On-call! On-call sucks! It's possible to have a decent on-call experience, on one team in the past I had just that great experience, but most of the time it sucks really bad. The worst of all is being on-call for horrible software that you didn't even write and not getting much opportunity to fix it. The work environment is pretty horrible, if you care about working in an aesthetically pleasing environment then don't work for Amazon (although it might be different once we move offices to South Lake Union in 2010). The benefits aren't as good as a lot of other big companies, if you have a family then you might not want to work for Amazon. Some parts of the company are run by completely incompetent people, you really need to get lucky when you start working for Amazon to get a good group, although it's pretty easy to move around once your manager realizes that you're an engineer that Amazon should try to keep.

4.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart people and lots of opportunities to learn from them - frequent tech talks, generally open communications policies. All of the managers I've had have been people that I've felt like I've worked _with_ rather than _for_ - they've been generally interested in figuring out what's needed for our customers and getting the group's feedback on how to get it done. I haven't experienced any of the micromanagement styles that I've seen mentioned in other reviews here.

Cons

Most software groups are responsible for software that is used by a production website or service -- that means that depending on how old the software is or how well it was written or how well its operations were thought out, it can fail gracefully or not. Some groups have frontline oncall support teams, but many do not, so if the production software fails a lot, you may be on a pager rotation that can cost you some sleep :(.

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