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      Amazon

      Engaged Employer

      Amazon reviews

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      3.5

      60% would recommend to a friend

      (209,004 total reviews)
      avatar

      Andrew Jassy

      50% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      Amazon has an employee rating of 3.5 out of 5 stars, based on 209,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      209K reviews
      4.0
      Jun 17, 2008

      Great place to gain experience, cash in on it when you leave.

      Senior business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are a part of a company on the cutting edge of ecommerce technology. When working with other companies you have a considerable degree of clout given Amazon's place in the marketplace. Great focus on the customer experience as well as amazing efficiencies on the operations side.

      Cons

      Given it's size and success, Amazon has a difficult time "playing well with others." They commonly engage in bullying and stonewalling their partners and this makes it difficult to build long term positive relationships.

      2.0
      Jun 17, 2008

      Great place to learn, but you will quickly burn-out.

      Technical program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a lot of ownership over your work. There is a lot of freedom to set your own goal and exercise best judgments. There usually is not a lot of micromanaging going on at the company. You are usually given a general goal or a vague set of problems, and you are expected to exercise best judgment to resolve and/or achieve them. Additionally, there are a lot of smart people at Amazon, and there are some great technologists here to learn from as well. Amazon is basically like a 10+ years-old and multi-billion dollar start-up, with all the good and bad that implies.

      Cons

      It's a very competitive and chaotic environment to work. You never know what's going to happen tomorrow, and the ownership of your work often implies very long working hours. There is also a severe lack of process or usage of industry best practices. The company culture also encourages hackers to slap things together to meet short-term objectives without taking into consideration of long-term impacts. Some groups also falls into a dark spiral, where the service the team owns are buggy, thus requiring high operational burden, i.e. being paged at 3am when something is down, which burns engineers out, which leads to even higher operational burden. It's a vicious cycle.

      3.0
      Jun 17, 2008

      It's a love/hate relationship

      Senior business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leading the market in innovation and constantly finding ways to bring savings and value to our customers. There are a lot of very bright people here that think out of the box to create value both short and long term. It's exciting to work for a company that truly has unlimited potential both today, and many years down the road. People here are relentless are driving internal cost savings that deliver value to our customers. On the flip side, others are relentless at finding new streams of cash by identifying underserved market segments or identifying completely new segments. It is invigorating being part of a very unique company.

      Cons

      Long hours, making tough choices on what gets delivered, complex systems. I've seen time and time again where managers try to push lower level staff to do more and more and more - and in many cases the staff members are incompetent beyond their original skill set. Not everyone here is a bright bulb and some are continually rewarded despite their lack of knowledge/skill/tact.

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      Glassdoor has 250,301 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.