Amazon reviews

3.5

60% would recommend to a friend

(209,012 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Cutting edge company. Prestige on one's resume Working with extremely talented people. exposure to leading edge technology and opportunity to understand same

Cons

no personal life, no rewards for long hours on salary (no overtime paid), rewards for good job far and few between, preferential treatment given to staff grown within amazon from earliest days (crony syndrome) regardless of talent, no cross training opportunities for growth within, knowledge is not freely shared, it is a commodity to hold native to group that one works with.

3.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

You learn a lot. You work in small teams where you are an owner of your software. This means that you own everything, from writing the code to testing it to deploying and managing your fleet of machines. Depending on which team you are on, you will end up working with some cool technologies. This includes Amazon Web services (S3, EC2, SQS). You will most likely end up writing large-scale distributed systems. Like I said before, you will learn a lot. Depending on the team, you will not have support engineers or QA people to help handle operational issues and testing. You have to do everything yourself. This is a good thing, in that it gets you into the startup mindset.

Cons

You have to carry a pager to support your software. This means that you will be woken up in the middle of the night when you are on-call. Everything moves at glacial speeds. Projects that should take 1 or 2 months take 6 months. The bureaucracy is stifling, depending on which team you end up with. Any sort of project that requires work from multiple teams ends up progressing very slowly. Depending on the team, management can be very reluctant to approve of any clean-up work to improve legacy codebases. Pushing a new idea through is very difficult. I have tried doing this myself, only to be turned down. I have heard of many other cases where it takes up to 2 years to push a good idea through all the levels of management.

5.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Amazon.com is an amazing place to learn. The decentralized, self-starter atmosphere strongly supports and encourages people who are motivated to try new things. In just months of being here, you'll end up having responsibilities that most companies wouldn't hand off from the legions of middle management for years. You're able to touch every aspect of the business, from the actual business side (TCO, business justifications, cost/benefit analysis, etc), to the deeply technical side (even all the way to choosing whatever technology, language, and platform you like). Every role has a huge amount of autonomy and responsibility. Additionally, there are no middle-management drones here. Every person I've met here is top-notch; blisteringly intelligent and an extremely valuable asset to the company. Like most companies, there are some folks who might do better in other roles... but I've been overwhelmed by just how GOOD these people are. Coming from a different company where a lot of people just "coast", this is a nice, refreshing change.

Cons

Unfortunately, that "decentralized, self-starter atmosphere" can also be chaotic, frustrating, and wasteful. While it's wonderful that we all have total autonomy to determine what platform, language, and technology to use at every turn... do we really need to spend the next two months rewriting a build system? Or an issue tracking system? Or a multicast protocol? Really? These problems have been solved already, and there's no need to go back and reinvent the wheel. The decentralization, coupled with a focus on autonomy, leads to a strong "roll your own" syndrome. We end up with sometimes as many as twenty different solutions to the same problem, each slightly customized for a given team and unusable by anyone else. Amazon requires patience, and an ability to sift through the chaos to focus on what's necessary. If you cannot prioritize your own workload, you will not do well here.

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