Amazon Senior Program Manager reviews

3.3

46% would recommend to a friend

(955 total reviews)
avatar

Andrew Jassy

30% approve of CEO

61% positive business outlook

Senior Program Manager employees have rated Amazon with 3.3 out of 5 stars, based on 955 company reviews on Glassdoor. This indicates that most Senior Program Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Senior Program Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

955 reviews
3.0
Feb 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Getting to work on innovative projects and programs without budget restrictions. Seeing these turn into tangible products and services. Strong advanced focus on metrics that force you to speak with data relevance. While many people do not like writing documents, I think it's a great way to force someone to know the details of what they are presenting / proposing. Great culture of insisting on the highest standards and driving ownership across teams. I've met some amazing people in my time here.

Cons

The majority of leadership at the L8 level have no business being leaders. These people are intelligent people, who have accomplished a lot as individual contributors yet lack the requisite people skills to interact with employees. I wish I could say that what you read online isn't true, but it is. Leaders in Amazon do not play by the 14 principles, instead what I've seen is a great deal of ego and my way or the highway. Secondly, the people they favor tend to be people who are yes men. Therefore the concept of "have backbone, disagree and commit is overshadowed by the unwritten 15th principle "whatever your boss suggests, just say yes". This is not a scalable / sustainable model as the people that really are top tier contributors, leave because of the pathetic leadership and the toxic culture they create. The people in my department that are L7's only stay because they do not have other options, or are at the end of their career's and do not care.

5.0
Feb 8, 2020

Peculiar Culture

Recommend
CEO approval
Business Outlook

Pros

Lots of career opportunities, great managers, good compensation packages

Cons

Challenging work environment, lots of chaos

2.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Health insurance - Amazon provides employees with great health insurance (90% coverage for employee and family). Diversity - The company does have a lot of diversity, which is a pro in my opinion. Salary - Salary is competitive but golden era when stock price would double every year is far behind. Internal opportunities - Any employee has access to all openings (including for internal transfers only) and can do an informal internal loop to switch teams. One can go from AWS to Amazon Studios.

Cons

Talent management - HR works against employees and has a 6% unregretted attrition rate (which means firing people for no reason other than "raise the bar"). HR does zero effort to find new teams or to propose realistic development plans for employees. HR and Manager just want to collect data points so they can fire what they call "least effective", which is flagged with no objective metric. Work balance - some people work a lot (60/70h per week) while other people have nothing to do (I've seen people going to meeting rooms to watch netflix because the workload wasn't enough). So there is not sweet spot: either being overwhelmed (usually retail) or counting hours. Competitive environment - Because of their poor talent management, people are always backstabbing/stealing ideas/not giving credit because they have to create data points for themselves. No tools at AWS - AWS is run over spreadsheets and emails. Very few tools, and the ones that exist are not efficient at all. Probably 20-30% of the business side of AWS just do manual work because "AWS is scrappy and doesn't want to slow the business to adapt to an existing tool". Stupid as hell.

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