Amazon Sort Associate reviews

3.6

72% would recommend to a friend

(1,797 total reviews)
avatar

Andrew Jassy

67% approve of CEO

61% positive business outlook

Sort Associate employees have rated Amazon with 3.6 out of 5 stars, based on 1,797 company reviews on Glassdoor. This indicates that most Sort Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Sort Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is better than minimum wage to start

Cons

As far as HR concerns and things, and some other stuff in general, everything is always up in the air, nobody knows what is ever really going on, you ask someone to answer a question and they send you to another person that says to ask the original person that you asked. It feels like a lot of stuff is hearsay and you usually have to go very far and deep in the ranks if you need help with something. As far as on the job things, it is usually straight forward but logistically, nobody knows anything.

2.0
Dec 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The best part of the job is the people. It's a great mix of ages, races, beliefs and backgrounds. Really cool people who helped each other out. Had some great times and met good people

Cons

First and foremost no one in management seems to know what they are doing. When you have an HR question or you have to get something answered you call an 800 number which is out of the country. No one seems to understand how to get questions answered or how to get things done. You are also told to sign a paper that allows management to NOT have you get paid for a lunch hour. Be wary of what you sign up for. It is a very strenuous job which requires lifting, moving at all times and working your buns off. You get a brief 15 minute break and they are always posting paperwork on how much you scan. It gets old after always being told that you could be "let go" at anytime if your scanning numbers are not falling into a range that they find acceptable. I initially signed up to work Thursdays through Sundays - then got hours added, then taken away, then my days switched. Management said that they didn't know how that happened - when I called the 800 number they said that management did it.. so basically you are at the mercy of the company. You are not trained. You show up and they get another co-worker to show you how things are done.. so if you pick up any bad habits or are not fully trained it can really mess you up.

3.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

A lot of walking to burn calories. If you're one of the rare hard working employees, your work is appreciated. When they say "Good job," they will actually mean it. Everyone's work is over-rated, so if you're mediocre, management will tell you that you're good. If you're good, you'll be told that you're great. Nice for the ego, I guess, and it also means that it doesn't take much effort to get recognition and feel secure in your job. There are people of all shapes and sizes and ages, and they're all getting by, so there's no need to worry if you think you can't do it because you're too old/too fat/no experience/etc. You can definitely do it. I've met multiple 70+ year old women, and they all get the job done! I'd personally prefer the job to be more grueling because of my weight-loss goals, but I'm still losing weight, so I can't complain too much. You can choose your shifts, and you'll get those shifts every week with no boss telling you, "you have to come in this Saturday." If it turns out that the shifts you chose are no good for you anymore, you can get on your computer, select a new set of shifts, and after a couple weeks, your schedule will change. You don't even need to talk to anyone or explain yourself. Extremely easy to get time off (unpaid, of course). You don't need to call in or let anyone know if you can't work. You can literally walk out any time you want before the shift ends if you need to be somewhere. It just comes out of your Unpaid Time, which always seems to have way more hours than necessary for a normal human being (especially considering how easy it is to customize your shift choices). I mean seriously, if you're using all of your UPT, then why do you even bother showing up at all? Paid Time Off accumulates more slowly, but it's still there, and it's nice to have.

Cons

A large segment of employees are hyper sensitive snowflakes who will cry if you tell them they did something wrong or fail to smile at them while they're in their safe spaces. Think of it as a warehouse job for [another word for cat]. It's the culmination of the "everyone gets a trophy" generation now being old enough to join the adult workforce. If you're accustomed to a place like UPS, you will not like it here (other than the fact that this is MUCH easier than UPS, but some of us prefer that level of intensity!). Another large segment of employees are just plain lazy. Since nobody holds employees accountable for mistakes (probably to avoid the tears), the lazy people can skate by, barely doing anything, spending more time at the water cooler and the restroom than actually working. Back when I actually cared about this thing, I would see one particular girl stroll around with an envelope in her hand, try to start conversations with anyone within ten feet of her, eventually scan the envelope, stroll to the water cooler, sip water for a couple minutes, and then repeat the process, occasionally asking someone if they want to go to the restroom with her. This same girl also started crying when a manager told her not to take a pallet jack from a water spider because it was the only jack on the lane. Her response was, "but [sniff] I was told [sob] that I have permission!" Needless to say, she isn't going anywhere. The above situation causes people with actual work ethic to stop caring. I used to care about pallet build quality, and would try to help people choose better places for packages, and even fix pallets to make them safer and able to hold more packages. Now I leave them as is, just like everyone else. I still do my job well, but nothing extra. Some of the other employees I talk to who actually try are starting to go the same route. I've had some of them rant to me about some of the things that they do to try to make the lane run better, and instead of commiserating, I now just tell them not to worry about it. It's futile. Selfishness is the way to survive. If you need equipment (tape, boxes, pallets, etc), go to the next lane and steal it. Again, no accountability, and no support. Management has somehow tricked these people into believing that "three and out" is a good thing. People actually start cheering when we leave after three hours. Seriously, if four hours of work is too much for you, then quit so the rest of us can keep to our weekly budgets and get the hours we signed up for. No health insurance, other than the bare minimum "healthy savings account" that I can't even seem to access.

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