Amazon Support Engineer reviews

3.7

58% would recommend to a friend

(233 total reviews)
avatar

Andrew Jassy

59% approve of CEO

53% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 233 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

233 reviews
3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good experience to add on resume

Cons

Excessive number of cases each day

3.0
Feb 21, 2021

work life balance

Recommend
CEO approval
Business Outlook

Pros

perks in amazon. health benefits , transportation , etc are good

Cons

work life balance is worst. manager will call you anytime even midnight. COVID situation even made it worse. the current managers from service companies make the culture worse

4.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Good wage. Good benefits such as health care and pension

Cons

Can be quite hard to get promoted. Lots of obstacles.

Viewing 154 - 156 of 233 Reviews

Glassdoor has 251,224 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.