Amazon Support Engineer reviews

3.7

58% would recommend to a friend

(233 total reviews)
avatar

Andrew Jassy

59% approve of CEO

53% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 233 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

233 reviews
4.0
Dec 10, 2019

Overall Pretty Great

Recommend
CEO approval
Business Outlook

Pros

Good Benefits from day one. Lots of support if you ask. Relaxed work environment. Clear mission to achieve.

Cons

There is some down time. Some resources are hard to find or need approval to access. Compensation is less than my last job.

4.0
Nov 24, 2019

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Excellent Learning Curve Healthy Competition Greater chance for frequent interaction with your manager to know your progress Work-Life balance

Cons

Can be a bit more transparent Exhaustive interview process. Your mental strength is also tested along with your technical skills (which can also be considered as pros)

Viewing 181 - 183 of 233 Reviews

Glassdoor has 251,165 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.