Amazon Support Engineer reviews

3.7

51% would recommend to a friend

(232 total reviews)
avatar

Andrew Jassy

48% approve of CEO

44% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 232 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

232 reviews
3.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Rapidly-growing company that's willing to try new methods and ideas. They encourage creativity, individuality, and moving to different teams to learn new things. Fun, exciting industry. Stock options and employee discount.

Cons

Teams are frequently under-staffed for the workload. Management doesn't listen to employees. Tribal knowledge / lack of documentation are frustrating. "Do your own thing" means inconsistent standards.

Viewing 217 - 219 of 232 Reviews

Glassdoor has 250,584 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.