Amazon Technical Support Engineer reviews

3.8

74% would recommend to a friend

(188 total reviews)
avatar

Andrew Jassy

69% approve of CEO

68% positive business outlook

Technical Support Engineer employees have rated Amazon with 3.8 out of 5 stars, based on 188 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

188 reviews
2.0
Aug 25, 2021

Sink or swim

Recommend
CEO approval
Business Outlook

Pros

Pays very well Great benefits Great remote options

Cons

Exhaustion caused by working 24 x 7 Unhealthy focus on Metrics and trend evaluation Will overwhelm a new employee for 6 months. I should probably use the word "grind" here, but it is overused and too honest. Management more married to work principles than employees, process over people. You will discover that blending in the background becomes a better tactic than drawing attention. Opposite of their own principles.

4.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice people nice management people

Cons

No bonuses, small salary increases

Viewing 127 - 129 of 188 Reviews

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