Amazon Tier III Process Assistant reviews

3.5

56% would recommend to a friend

(508 total reviews)
avatar

Andrew Jassy

52% approve of CEO

54% positive business outlook

Tier III Process Assistant employees have rated Amazon with 3.5 out of 5 stars, based on 508 company reviews on Glassdoor. This indicates that most Tier III Process Assistant professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tier III Process Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

508 reviews
5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with AAs was engaging, there was always something to take on and PAs were encouraging to own their areas/processes.

Cons

Limited ability to make change beyond your area/direct relationship with your AM.

3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- pay and benefits were competitive - opportunities to learn new skills and work in a fast-paced environment - some great coworkers

Cons

- lack of fair and transparent investigation process when issues arise - management communication often feels one-sided, with little room for employee input depending on favoritism - policies can be applied in inconsistently, leaving some employees vulnerable for wrongful termination

Viewing 10 - 12 of 508 Reviews

Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.