Amazon VCS Customer Service Associate reviews

3.7

68% would recommend to a friend

(201 total reviews)
avatar

Andrew Jassy

65% approve of CEO

57% positive business outlook

VCS Customer Service Associate employees have rated Amazon with 3.7 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most VCS Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by VCS Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

201 reviews
2.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Only leaves nothing is good apart from it

Cons

High no.of calls in peak season, metrics, cannot take breaks as per convinence and so many more

5.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance, good incentives

Cons

there are no cons in this company

3.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

At least they pay ontime.

Cons

Customers are stressful and they want to get things resolved even they are wrong. Too many calls and short time to add annotations or comments

Viewing 37 - 39 of 201 Reviews

Glassdoor has 251,165 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.