Amazon VCS Customer Service Associate reviews

3.7

68% would recommend to a friend

(201 total reviews)
avatar

Andrew Jassy

65% approve of CEO

57% positive business outlook

VCS Customer Service Associate employees have rated Amazon with 3.7 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most VCS Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by VCS Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

201 reviews
1.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Big Company High Exposure Work From Home PF ESI

Cons

Call flow is very high Training period is very less Company only wants positive feedback Fixed break times(Horrible) No one cares how u feel Very stressful Uncultured customers blame agent unnecessarily Every higher hierarchy tries to crush their immediate level Too strict Unrealistic targets which we can meet only by luck Salary is not just for the stress agent bears Growth is very slow Health issues

5.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

I get to stay in the comfort of my own home and get paid a decent salary. They give good amount of training and are very friendly.

Cons

This job has no cons in my opinion.

Viewing 124 - 126 of 201 Reviews

Glassdoor has 251,278 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.