Amazon VCS Customer Service Associate reviews

3.7

66% would recommend to a friend

(201 total reviews)
avatar

Andrew Jassy

65% approve of CEO

57% positive business outlook

VCS Customer Service Associate employees have rated Amazon with 3.7 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most VCS Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by VCS Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

201 reviews
4.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Lot's of paid leaves Mostly supporting Team managers

Cons

Heavy work load during prime days Leave approval issue during high traffic days

2.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary for new comers Timely Salary OT opportunities

Cons

Unfair metrics for performance , Training doesn't match the real job experience handling Desi customers (Zero civic sense, Rude, Cheaters and scammers etc] Communication from management is 0 Contract tenure was not explained during joining (felt like scam)

Viewing 13 - 15 of 201 Reviews

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