Amazon VCS Customer Service Associate reviews

3.7

68% would recommend to a friend

(201 total reviews)
avatar

Andrew Jassy

65% approve of CEO

57% positive business outlook

VCS Customer Service Associate employees have rated Amazon with 3.7 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most VCS Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by VCS Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

201 reviews
5.0
Jun 23, 2020

Dawn of the new customer service

Recommend
CEO approval
Business Outlook

Pros

Easy to work flexible timinings work from home

Cons

Not enough challenging to oneself

1.0
May 5, 2020

Pays well but nope

Recommend
CEO approval
Business Outlook

Pros

Work from home, pay is decent

Cons

Horrible training, disrespectful customers, team leads have constant turnover, schedules are not what you pick, leadership is useless, expectations with 3 days of training is ridiculous

4.0
Apr 24, 2020

Great platform to explore

Recommend
CEO approval
Business Outlook

Pros

It's a dream to be a part of Amazon

Cons

It's very challenging to get a job in amazon

Viewing 184 - 186 of 201 Reviews

Glassdoor has 251,140 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.