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      Amazon Web Services

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      Amazon Web Services Customer Service Manager (CSM) reviews

      3.4

      98% would recommend to a friend

      (13 total reviews)
      avatar

      Matt Garman

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.9

      Diversity & inclusion

      2.5

      Senior management

      2.4

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      1.0
      Jan 6, 2026

      NA

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience Learning, Customer Support and Benefits

      Cons

      Leadership, Promotions are Scam and No clarity from Leaders

      5.0
      Oct 27, 2025

      Overall

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. Encourages ownership and fast decision-making.

      Cons

      Heavily IT focussed, so growth opportunities for non-tech might be limited

      Viewing 4 - 6 of 13 Reviews
      Related searches: Amazon Web Services Customer Service Manager (CSM) jobs | Amazon Web Services Customer Service Manager (CSM) salaries | Amazon Web Services benefits | Amazon Web Services interviews | Amazon Web Services conversations
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