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Amazon Web Services

Part of Amazon

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,884 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Aug 6, 2022

Choose your team wisely

Recommend
CEO approval
Business Outlook

Pros

- A lot of opportunities to move around in roles, good for future move - Work from home almost 100% - Some teams are less political and better work life balance (Technical/Solution Architects, Public Sector, Kindle, Twitch, Advertising)

Cons

- Toxic environment, leaders that has HR and exit interview complaint cases remains in their positions and get promoted. - HR function is weak. If there are any HR complaint cases, leaders often do not get investigated. - A mix of good and bad environment depends on which team you join. Avoid joining the commercial sales and marketing teams in APJ as they are the most toxic teams. A number of political and toxic leaders lead those teams. - People will have to be put on review process due to a yearly goal of sending 10% of headcount for job performance review, leaders often do this unfairly, they would put employees they have bias against or do not like. This is also highly dependent on direct manager. The employee will not be notified. - Insurance and benefit package is not competitive as FAANG companies - No insurance for spouse and children ( you will have to top up) - Regardless of seniority and flight hours, flight is economy cabin or premium economy if you have flown enough in the company. No business class - Frugality (small budget) in team bonding budget or welfare. Cheap drinks and snacks (White bread and Kong guan biscuits) in the pantry.

2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The brand attracts some of the best and brightest in the business. It is truly a pleasure to work with most of people at the ground level doing the actual work. The brand also opens doors with customers that otherwise might be more difficult to reach.

Cons

The rot starts at the management level, hiring standards and promotion standards work to ensure the people getting promoted are more talk than skill or action. Politically driven changes/reorgs across the org are a constant distraction and waste a lot of effort/time. And since managers are contributing to the decisions on who stays and who is laid off, the problem continues to grow because of course the toxic managers are saving themselves. And by their own admission, Amazon is cheap - in their perks and compensation, cheap in resourcing, too cheap to offer their managers any training, too cheap to put systems in place to help make work efficient. They finally got Zoom and MS Office in 2025, before that it was using internally developed tools that barely worked. Seriously, if you want to work on anything strategic, don't come here.

1.0
Apr 30, 2025

Company Review

Recommend
CEO approval
Business Outlook

Pros

- great learning opportunities and ability to create projects

Cons

- poor work-life balance - bad leadership that encourages constant escalations between teams instead of fostering teamwork

Viewing 85 - 87 of 13,884 Reviews

Glassdoor has 16,727 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.