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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,868 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

14K reviews
2.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

It's good for getting your foot in the door/if you are starting in tech. Benefits aren't too bad either. Get your experience and then leave.

Cons

Working in AWS datacenters can be extremely stressful and not fulfilling. Management is where a lot of the problems stem from in this company. This is a TECH job first and foremost however management doesn't understand that. In certain clusters almost NONE of your managers are former techs which shows you how they are about promoting people from within. They are trying to run datacenters almost like fulfillment centers. They don't understand that the two are completely different. A lot of good techs have left to go to competitors and yet the management sticks around. It's almost like a revolving door for good workers. Come in work hard for your team get denied promotions/raises leave and go somewhere else. There is also a good amount of micro-managing that happens so be prepared for that.

1.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Weekly Check and taking off early if you want only within your granted hours limit. That's it.

Cons

You are not listened to as an employee. They put you in a work share system. I did well as a stower and always consistently found myself in the top 10 out of about 180 stowers. The computer game monitor was a competition. So what, I did very well as a stower. The areas I struggled in to make rate was Out-Bound Packing and Inbound Decant. You get a message to report to a department that really isn't your department. I was wrote up 6 times and eventually fired. I was wrote up 5 times in Decant and 1 time in Packing.I knew nothing of my 3rd and 4th write ups until I gotten my 5th write up. I was going to be quitting around the month I was let go. I still made 3 to 4 times the money being self employed so no hard feelings. It's a myth that you can say no if you get a message on the workstation computer monitor to report to a different department. Dreading a department is no excuse! Go or otherwise get wrote up. You are called to a different department every day or night. Traning is really not training at Amazon. After two days you are on your own and accountable. You get wrote up on your first day of being on your own if you don't make the rate. I have to build up speed is no excuse at Amazon. There is no such thing as the speed will come later when you learn the job. You must have the speed now!

1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

In all honesty, the actual job of being a Solutions Architect isn't particularly bad, in fact I loved it. AWS SA's don't get commission, so we're not constantly barraging customers with sales pitches or anything - we work to help our customers meet their goals through whatever products we can offer through the cloud. That process is usually pretty enjoyable and it's nice that we get to meet so many customers and talk to so many new people through the job.

Cons

The culture. 100% the culture. I had a manager who was out for blood, who had a deep resentment for me and many other members of my team. Why did she bear such resentment? I'm honestly not sure. But she made it her life mission to make our lives a living hell, and Amazon Leadership Principles helped her do it. The job is fine, but the culture provides the necessary tools to horrible managers to be downright awful and needlessly cruel. My manager for example would make us work during lunch because technically as "salaried employees" we're not supposed to leave during lunch. She would constantly micro-manage every little decision we made, and audit everything down to the last dime. When we took PTO or vacation, she would remind us to take our laptops with us in case she needed us last minute. One of my coworkers had a medical emergency, and she chastised her for missing work the next day as well as not notifying her of the emergency - she even made her write an essay apologizing for missing work because of her medical emergency. She would go on to place 6 people from her team onto PIP, some of whom were the most talented individuals I know. She also was so deeply ingrained in Amazon culture (drinking the kool-aid as they say) that she would preach the leadership principles to us to practice in our daily lives. Many of us tried going to HR, which proved to be useless because ultimately HR sides with the company/management, not the employees. I don't think AWS is necessarily a bad place to work, but it definitely has issues with its cult-like culture, especially because it provides management so many tools to be abusive and callous. Oh also the 401k plan at Amazon is terrible. It's 50% match up to 4% of your salary. So if you make 100k, the most Amazon will give you is 2k towards your 401k. Lastly (this is just a small one) people who work at Amazon don't even get amazon prime for free, and the "employee discount" is 10% off any products shipped and sold by amazon, but only up to $1000 ( so basically just a $100 gift card, provided you spend $1000 first).

Viewing 25 - 27 of 13,868 Reviews

Glassdoor has 16,710 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.