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      Amazon Web Services

      Part of Amazon

      Is this your company?

      Amazon Web Services reviews

      3.6

      62% would recommend to a friend

      (13,950 total reviews)
      avatar

      Matt Garman

      52% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.0

      Work/Life balance

      3.0

      Senior management

      Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      1.0
      Apr 30, 2026

      Good brand name, but toxic culture and low pay

      Marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good brand name to have on your resume.

      Cons

      The culture is toxic and demanding; employees are treated poorly, and there are high expectations coupled with low compensation.

      4.0
      Apr 30, 2026

      Innovative culture with strong customer focus, but heavy processes

      Principal account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relentless pace of innovation — exciting new products and services launching at a pace that keeps you energized and constantly learning. Deep customer obsession — a genuine, company-wide commitment to working backwards from customer needs, not just as a talking point but as a daily practice. AI Vision is now coming real with new OpenAI collaboration and announcements Culture of empathy and support — teammates who genuinely lift each other up, always ready to step in and help a fellow Amazonian succeed.

      Cons

      Process over progress — layers of approvals slow execution and make even simple asks feel like uphill battles. Everything requires a business case — no matter how small the request, the justification overhead is disproportionate to the outcome. "High Bar" has lost its meaning — what was once a mark of excellence now just means meeting expectations, diluting the recognition it's supposed to carry. Breadth over depth — AMs are spread across so many priorities that it's hard to build true expertise in any of them. Doc fatigue — the sheer volume of written artifacts required drains time that could be spent on customers and deals. No room to grow — with day-to-day responsibilities consuming all bandwidth, there's little space for development, side projects, or strategic thinking.

      Viewing 280 - 282 of 13,950 Reviews
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      ReviewsAmazon Web Services reviews

      Glassdoor has 16,801 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.