Is American Express a good company to work for as a Program Management?

Program Management professionals working at American Express have rated their employer with 3.9 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Program Management Jobs at American Express now and start preparing for your job interview by browsing frequently asked Program Management interview questions at American Express .

Does American Express pay Program Management employees well?

Program Management professionals rate their compensation and benefits at American Express with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.6% worse than the company average rating for salary and benefits. Find out more about Program Management salaries at American Express.

How happy are Program Management professionals working at American Express?

46% of Program Management employees at American Express would recommend their employer to a friend. This rating has decreased by 35% in the past 12 months. Program Management professionals have also rated American Express with a 4.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

American Express Program Management reviews

3.9

46% would recommend to a friend

(49 total reviews)

Stephen J Squeri

70% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Program Management employees have rated American Express with 3.9 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Program Management professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Program Management professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

49 reviews

4.0

Sep 27, 2020

Great Company

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great place to grow your career

Cons

There are teams just pretending doing a lot while others have too much work.

5.0

Sep 26, 2020

Excellent place to work

Program manager

Recommend

CEO approval

Business Outlook

Pros

Strong total compensation package, beyond stellar culture and work/life balance, genuinely real, normal, easygoing colleagues, strong emphasis on diversity and inclusion.

Cons

Changes, when needed, sometimes slow to implement.

5.0

Nov 13, 2019

Great Place to Work, Great Benefits, Excellent Colleagues

Program manager

Recommend

CEO approval

Business Outlook

Pros

1. Beautiful AMEX Campus here in South Florida right next to Sawgrass mall. The Campus has lots of amenities for Colleagues like the state of art infrastructure, games, healthy living cafe, onsite clinic which provides a very impressive range of health services, activity center (yoga, meditation, mindfulness and more), kids care center and more... 2. Excellent place to work & learn for all - Technology, Product, Customer Care 3. If you aspire to work in the latest technologies like Machine Learning, AI, Robotics, Big Data, React and many more, then this is the place to be. If you are interested in Customer Servicing, then this is the best place to be. 4. Culture at AMEX is very vibrant, creative, collaborative and friendly. Very diversified organization. You can find people from all across the globe working here. 5. Great benefits to the Colleagues. Great Leadership. Great Work / Life Balance.

Cons

1. Like any other large organization, there are challenges here too. But if you are determined to solve the real problems, then you will get the support you need. But you need to be patient and work to overcome those challenges. 2. Health Insurance costs / benefits can be better. They are not bad, but there is room for improvement.

Viewing 31 - 33 of 49 Reviews

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