Is American Express a good company to work for as a Program Management?

Program Management professionals working at American Express have rated their employer with 3.9 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Program Management Jobs at American Express now and start preparing for your job interview by browsing frequently asked Program Management interview questions at American Express .

Does American Express pay Program Management employees well?

Program Management professionals rate their compensation and benefits at American Express with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.6% worse than the company average rating for salary and benefits. Find out more about Program Management salaries at American Express.

How happy are Program Management professionals working at American Express?

46% of Program Management employees at American Express would recommend their employer to a friend. This rating has decreased by 35% in the past 12 months. Program Management professionals have also rated American Express with a 4.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

American Express Program Management reviews

3.9

46% would recommend to a friend

(49 total reviews)

Stephen J Squeri

70% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Program Management employees have rated American Express with 3.9 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Program Management professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Program Management professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

49 reviews

4.0

Jan 29, 2015

Underpaid but fantastic atmosphere

Program manager

Recommend

CEO approval

Business Outlook

Pros

In general, the quality of people you work with is much higher than that of other phone shops. Amex seems to care about their employees, they make a concerted effort to provide decent benefits and room for growth. They have a gym onsite, a nurse onsite, multiple game rooms stocked with consoles, ping pong tables, etc. It was a lot of fun to work here.

Cons

Ultimately it will be the low wages that can divert you away from a future with the company. Unless you are lucky enough to get into a professional role and in upper management's pocket, the growth (while abundant) is slow and difficult. Given the size of the company, the competition for one-off roles is very stiff. I suppose that's good as there are many bright people working here, just too slow for my ambitions.

1.0

Oct 2, 2014

Large Company, Many Opportunities, Does not follow their own policies

Program manager

Recommend

CEO approval

Business Outlook

Pros

Many types of positions you can move between Generally teams are high performing

Cons

Senior people are homegrown with little outside experience Cliques are prevalent Senior leadership does not enforce or follow it's own policies Compensation is generally on the lower end of the band compared to similar responsibilities in other companies Amex will make life miserable for you until you voluntarily leave rather than terminate you VP leadership is shuffled around from position to position and very little new ideas or leadership is brought in from the outside VP and director leadership is usually less qualified in technical terms than the people who work for them.

5.0

Aug 5, 2014

Best company I have ever worked for

Program manager

Recommend

CEO approval

Business Outlook

Pros

work-life balance brand is second to none in this space, has industry clout

Cons

compensation average very organic, be prepare to build a strong network otherwise, you'll never get anything done almost too female friendly

Viewing 46 - 48 of 49 Reviews

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