Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (490) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (178) , Financial Analyst (155)

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Feb 1, 2026

No work life balance

Customer care professional

Recommend

CEO approval

Business Outlook

Pros

Free food free cab Good campus

Cons

Work pressure Call centre feeling Back to back calls Worst management

5.0

Feb 1, 2026

Good

Data analyst

Recommend

CEO approval

Business Outlook

Pros

benefits and , cab service and office food

Cons

no as such any found

5.0

Feb 1, 2026

Best Business leadership, worst CEG(HR)

Director

Recommend

CEO approval

Business Outlook

Pros

Amazing leadership, healthy business, great customer focus, admire the world class talent

Cons

Extremely incompetent CEG, HR in the market. They are just their master's voices ar HQ and have no brains to do what is right

Viewing 367 - 369 of 18,629 Reviews

Jobs at American Express

Executive Assistant

Vereinigte Staaten von Amerika

$31 - $49 /hr

(Employer provided)

View job

Executive Assistant - Enterprise Data & AI

Associate Creative Director, Art Director

Legal Operations Clerk, Quality Assurance

View job

Executive Administrative Assistant - Global Commercial Services

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American Express

American Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No work life balance

Good

Best Business leadership, worst CEG(HR)

Jobs at American Express

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