American Express reviews

4.1

81% would recommend to a friend

(18,630 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

High Earning Potential: Many sales positions offer commission-based pay, allowing high performers to earn significantly more than their base salary. Flexibility and Independence: Sales roles often provide flexibility in work hours and sometimes allow remote work options. Career Growth Opportunities: Successful sales representatives can advance to higher positions, such as sales manager or director. Networking and Relationship Building: Building strong relationships with clients can enhance personal and professional networks. Skill Development: Sales positions often help develop valuable skills such as negotiation, communication, and problem-solving.

Cons

Pressure to Meet Targets: Sales representatives often face pressure to meet sales targets and quotas, which can lead to stress. Job Stability Concerns: Market fluctuations can impact job security, leading to layoffs in tough economic times. Rejection and Negative Responses: Sales reps frequently deal with rejection, which can be emotionally challenging and discouraging. Long Hours and Burnout: The job can require long hours, especially during peak selling seasons or to close deals. Market Instability: Changes in consumer behavior or market conditions can make selling difficult.

3.0
Jan 29, 2026

Low Pay

Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities available if you network right

Cons

Culture can be stressful and siloed. Low Pay

5.0
Jan 29, 2026

good place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, several benefits

Cons

potentially lower pay compared to industry peers

Viewing 379 - 381 of 18,630 Reviews

Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.