American Express reviews

4.1

81% would recommend to a friend

(18,630 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 26, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Wide variety of roles available enabling continuous learning

Cons

Work depends greatly on the team. It can be fast or slow paced

4.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company policies nice hike decent work culture - work from home 2 days free food, free gym, free travel

Cons

Sometimes people from different companies join amex and bring toxic culture but company policies are great

Viewing 394 - 396 of 18,630 Reviews

Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.