American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is very good. Flexibility, however work do become monotonous but if the team is good you will be very happy. Personally, I am not too ambitious so for me Amex is very good organization where people are really good and friendly (can be biased because i got the good team). Very good infrastructure

Cons

Slow processes. Things can become boring sometime.

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

employee first culture, high paying company, work life balance is amazing and colleagues are extremely helpful and supportive

Cons

Work can feel dull at times

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong work/life balance and collaborative environment. Recognized for supportive colleagues and established corporate culture. Good benefits and incentive structures.

Cons

Perceived as more traditional and slower in change management compared to other companies. Career advancement is challenging in some cases. Work-life balance is fading in some roles.

Viewing 406 - 408 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.