American Express reviews

4.1

81% would recommend to a friend

(18,590 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance. They understand that people have lives outside of work and accommodate to appointments etc. Autonomy and no one is breathing down your neck as long as you are doing your job.

Cons

You have to drink the kool-aid if you want to progress. They want “authenticity” but really if you show that, you don’t fit the mold. Slow systems and slow decision making.

Viewing 46 - 48 of 18,590 Reviews

Glassdoor has 21,941 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.