American Express reviews

4.1

81% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

LOTS of benefits, great culture, opportunities to progress but base salary could be more competitive. Great healthcare, can get same-day appointments on site, free dental cover, therapy, physio, etc. Generally great work life balance and flexibility but can depend on specific role/department. Also get £12 / day food credit at the Brighton office and all subsidised

Cons

Can be a bit behind with decision making, systems, data etc as so big.

3.0
Dec 27, 2025

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Good working hours Decent pay

Cons

Rigid policies Poorly designed office space Stagnant increment

Viewing 505 - 507 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.