American Express reviews

4.1

82% would recommend to a friend

(18,641 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 22, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

There is Good work life balance

Cons

The company is too internally focused

4.0
Dec 22, 2025

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Everyone is helpful and has a great culture

Cons

It was a little bit overwhelming in the beginning

Viewing 520 - 522 of 18,641 Reviews

Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.