American Express reviews

4.1

82% would recommend to a friend

(18,641 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Dec 20, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Benefits was good Pay was good Good entry level job after graduation

Cons

Sometimes the management can be tough and it depends on the team.

5.0
Dec 18, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, flexibility with work hours, reward and recognition strong for top performers

Cons

Highly regulated industry means there's a lot of red tape and achieving things is a slow burn process. It's all meant to protect you & the brand, but it can feel depleting at times

Viewing 526 - 528 of 18,641 Reviews

Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.