Is American Express a good company to work for as a Account Development Director?

Account Development Director professionals working at American Express have rated their employer with 3.8 out of 5 stars in 549 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Account Development Director Jobs at American Express now and start preparing for your job interview by browsing frequently asked Account Development Director interview questions at American Express .

Does American Express pay Account Development Director employees well?

Account Development Director professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 549 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Account Development Director salaries at American Express.

How happy are Account Development Director professionals working at American Express?

68% of Account Development Director employees at American Express would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Account Development Director professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (541) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (292) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (180) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2672 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1622 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1005 reviews)); "Pay was good and laid back work" ((in 779 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salaries and not a lot of promotion options" ((in 495 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 438 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 204 reviews)); "Limited growth opportunities and learning" ((in 113 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 93 reviews))

American Express Account Development Director reviews

3.8

68% would recommend to a friend

(549 total reviews)

Stephen J Squeri

68% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Director, Account Development employees have rated American Express with 3.8 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Director, Account Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director, Account Development professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

549 reviews

4.0

Apr 21, 2011

Great experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people and ovearall benefits

Cons

Mid managment are not well liked. They tend to micromanage their staff and also need to get better training and skills.

4.0

Mar 3, 2010

survey driven

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its a very big company with a big name and sounds prestigious. They are extremely concerned with employee satisfaction and their ranking among large companies so they go out there way to have the employees think and say good things about the company.

Cons

They are so concerned about the associates feelings that sometimes they give too many chances to unproductive employees and that angers the productive ones. Management hands are tied and always seemed to be focused on the next survey coming up

5.0

Jan 4, 2010

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and great environment!

Cons

Structured telephone hours by the minute

Viewing 544 - 546 of 549 Reviews

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