American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Dec 11, 2025

Excellent place

Recommend
CEO approval
Business Outlook

Pros

Learning Career growth Finance Credit and Fraud data risk

Cons

None Salary hike have lessened in recent years

4.0
Dec 10, 2025

Pretty solid overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits. hybrid work environment along with 4 weeks of WFH that you can use anytime within the year,

Cons

The KPI is calculated based on how long are on active cases which is not ideal since there are periods where there are no cases so you just waiting for cases to come in

Viewing 559 - 561 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.