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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,642 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Dec 2, 2025

      Google gig

      National sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      good culture good role lots of responsibility

      Cons

      huge compliance field that’s hard to manage

      5.0
      Dec 1, 2025

      Great Benefits, Nice Employees, Flexible

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience working at American Express. The company offered a flexible hybrid work model that made it easy to balance my professional and personal life. The benefits were strong, including generous PTO, paid parental leave, and daily meal credits that employees could use for lunch. My coworkers were consistently kind and supportive, and the culture emphasized doing meaningful work while still valuing time with family. Most of the team was in their late twenties to thirties, and people were focused, collaborative, and committed to doing their jobs well without unnecessary stress. Overall, Amex provided a positive, balanced work environment with great people and solid benefits.

      Cons

      On the downside, the compensation could have been more competitive for the New York market. After COVID, leadership also began pushing for more in-office days, and the expectations around hybrid work weren’t always clear. Many of the responsibilities could have been handled fully remotely, but upper management preferred employees to be on-site more often, which created some uncertainty for those who valued flexible or remote arrangements.

      Viewing 592 - 594 of 18,642 Reviews
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      Glassdoor has 22,000 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.