American Express reviews

4.1

82% would recommend to a friend

(18,652 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,652 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities to collaborate with a lot of senior leaders and exciting work

Cons

Highly matrixed culture makes it difficult to get things done and increases politics. Treatment of people at lower band levels; your band level determines whether people will be willing to speak with you or share information with you, your access to meetings and resources.

5.0
Nov 22, 2025

Great Company to Work at

Recommend
CEO approval
Business Outlook

Pros

Good Culture Work Life Balance Employee first attitude

Cons

Salary is slightly lower than other Financial Institutions or Banks

Viewing 628 - 630 of 18,652 Reviews

Glassdoor has 22,011 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.