American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

excellent benefits, lots of opportunities for internal mobility

Cons

Amex moves at a glacial pace, it’s challenging to get things done due to internal politics

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and growth opportunities

Cons

Slower adoption to new technologies

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

During my time there, I had great supervisors. The training is very detailed and to the point. Customers can be a little rowdy, but that comes with the territory—good benefits, and able to have 4x10 days if available.

Cons

No cons at the moment.

Viewing 679 - 681 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.