American Express reviews

4.1

82% would recommend to a friend

(18,660 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive base salaries. Bonus incentives 6%. Company Match on retirement savings plan. Provide at least 20 weeks of maternity leave.

Cons

There are overtime jobs, There is a lot of internal bureaucracy, as in any large company.

4.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good balance and pay, people are nice

Cons

Bad work and to easy at tomes

4.0
Oct 31, 2025

People are generally nice

Recommend
CEO approval
Business Outlook

Pros

People are nice Salary is not bad Well known brand

Cons

Slow to innovation No open positions to upper management due to long tenure

Viewing 700 - 702 of 18,660 Reviews

Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.