American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the only pro

Cons

No growth atmosphere or even possibility also they do not have trainers, team leader gives training in theoretical manner which leaders to bad output at production

4.0
Oct 28, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Work-life balance, good benefits, free food and on-site gym.

Cons

Low pay and it's not very easy to get promoted. A lot is based on befriending the right person and a lot of buttering up people higher up instead of exceling in what you actually do.

5.0
Oct 28, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

one of the best list of benefits offered for BPO company, good work life balance, quite a lot of AL for an MNC, hybrid work mode

Cons

none that i know of

Viewing 727 - 729 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.