American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

none to list out, very boring culture.

Cons

Bad management, hierarchy, office politics, and favoritism.

4.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

good benefits friendly team free lunch

Cons

on the phone s with little flexibility, customers can be rude, but not Amex's fault, shift work

Viewing 745 - 747 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.