American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 29, 2026

IAG sucks

Recommend
CEO approval
Business Outlook

Pros

Decent benefits Some flexibility Decent team

Cons

Long hours Unorganized Low pay Chaotic Lack of structure Trying to become like the larger banks and no where near it.

Viewing 10 - 12 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.