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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,601 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,601 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Apr 27, 2026

      Amazing Company

      Membership manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid Allow working from abroad 4 weeks/year Investment in training

      Cons

      Salaries could be higher but I suppose thats always the case anywhere

      3.0
      Apr 27, 2026

      Needs improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working hours to suit global calls. If you want a "cushy" job in a safe environment, this is the perfect organisation for you. Average tenure of colleagues is over 10 years.

      Cons

      No career growth, politics internally can affect you getting movement laterally and are very competitive as there hasn't been many jobs open for a few years, no growth mentality amongst a changing payments environment. Lack of clear direction - changes every few months and goes in circles so no actual change happens. Some long tenured staff are resistant to change and stuck in the past. Systems are so clunky / old / nothing talks to each other. Using AI is good, but limited in ability due to the internal systems and how old everything is.

      Viewing 130 - 132 of 18,601 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,955 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.