American Express reviews

4.1

81% would recommend to a friend

(18,604 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Stable - Employee-friendly policies - Great work-life balance (will recommend for this)

Cons

- Glacial growth, both financial and career (will advise against for this) - Performance may not necessarily reflect in annual ratings

4.0
Apr 13, 2026

Great place to work, but can be like marmite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, encouraging workplace. Internal development encouraged and made a strong focus. Great learning opportunities.

Cons

Everything takes a lot of time. Can feel cliquey, and sometimes if you’re not the one shouting the loudest it’s deemed a negative.

Viewing 160 - 162 of 18,604 Reviews

Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.