American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Strong brand and large earning potential if you meet your sales numbers. Ability to work from home and travel into a specific sales territory. Travel perks are excellent!

Cons

Many of the "mentors" are just trying to receive a high rating in Leadership to ensure their maximum bonus and do not embody the true essence of helping colleagues. As a field sales person you are often left out on your own and do not have the support of experienced Director.

5.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Culture, work life balance, people, policies

Cons

Compensation change for internally promoted employees is not as good as external hires.

4.0
Aug 23, 2012

One of the best employers in financial services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very strong corporate culture Very good pay and conditions Excellent work/life balance good career progression opportunities lots of nice people work there!

Cons

Very 'american' business style - not unsurprisingly Can have a very narrow view of the market and opportunities Lack clear direction and view of their strengths and market position

Viewing 18037 - 18039 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.