American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Good people, with an atmosphere of striving for better. Most employees feel very proud of being a part of Amex and have long tenure in the company. Lots of virtual positions. Layoffs are not common and only happen under extenuating circumstances.

Cons

When joining, get in as high as possible as it is easy to get boxed in at certain levels. Like most companies now days,advancement is very difficult with politics involved and a scorecard of results that can make or break you regardless of how good you are since there are always components that are not within your control. Salaries compared to competitors such as Visa, MasterCard, JPMorgan are lower.

5.0
Jul 31, 2012

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, promotional opportunities, growth and development, family oriented company, focused on diversity and integrity, best place to work!!!!

Cons

There were no cons, excellent place to work!

Viewing 18052 - 18054 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.