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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,641 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      19K reviews
      5.0
      May 11, 2012

      awesome

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work life balance, merit based, good culture

      Cons

      hierarchical, need to move towards a more flat organization

      2.0
      May 8, 2012

      No communications between groups like HR and the rest of the firm

      Planning analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance, can work home on Fridays and some days during the week. Taking vacation is easy

      Cons

      HR does not know what other groups are doing (ei. What the groups bonus policy). The company is very rigid, you are not up for promotion until you are in your position for 18 months and even then you have to interview for the position against other canditates. Compensation is below market and anyone who is not a manager or above (band 35 or higher) does not get a bonus even if you doing a managers job. It is very hard to move from one group to another (Global travel to consumer cards to loyalty programs). The health benefits are horrible and vacation time is good but the total number of days off are less than what they say - they include holidays so if they tell you 23 days off its really only 14, 9 days are holidays.

      Viewing 18118 - 18120 of 18,641 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.