American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 16, 2012
Recommend
CEO approval
Business Outlook

Pros

-Enough marketing budget to achieve results and learn through doing -Generally smart and dedicated people to work with -Ability to make lateral moves at the Manager level

Cons

-Quality of leadership at Director level very mixed -Promotional opportunities take a while and sometimes very political -Somewhat too inwardly focused

3.0
Feb 15, 2012
Recommend
CEO approval
Business Outlook

Pros

lots of opportunities to volunteer in community events nice office environment and great campus and cafeteria good coworkers and great team environment

Cons

incompetent managers & poor management practices technically incompetent & poor project management practises poor financial mangement practises overall silo mentality top heavy management

2.0
Feb 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Good room for growth and positional movement. Great training and support. Good name brand recognition. Good company benefits and amenities.

Cons

Very political, all depends on who your manager is. Position was extremely misrepresented, salary is a joke for the work that is done. So many uncontrollables that directly impact your performance.

Viewing 18142 - 18144 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.