American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Work life balance, stress free environment, culture

Cons

No differentiation on performance, v limited growth opportunities, no development focus

5.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The people are great and are dedicated to the company. Training opportunities and furthering education if you choose to pursue it. Communication from upper management via town halls are frequent. Ability to pursue different industries within the same company.

Cons

HR is catty and clique-ish. Technology and software feels dated and not user friendly. A lot of redundant templates to complete during annual employee assessment process.

3.0
Jan 24, 2012
Recommend
CEO approval
Business Outlook

Pros

diverse employee base good facility in Phoenix good benefits comprehensive performance management process ethical and compliant corporate culture

Cons

limited talent development constrained upward mobility below benchmark compensation

Viewing 18148 - 18150 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.