American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 22, 2011
Recommend
CEO approval
Business Outlook

Pros

- Great work culture, mutual respect - Relatively higher focus on meritocracy - Highly respected brand - Stable and secure presence - Ability to stay profitable in adverse economies

Cons

- To hierarchical and matrixed (typical corporate environment) - Indirect feedback style prevalently used, which can sometimes be counter productive - Decision making takes too long

3.0
Dec 20, 2011

Good experience overall.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amex has some of the smartest people in the profession. It provides an environment where you will learn and grow everyday.

Cons

Amex is one of the lowest paying financial services companies

Viewing 18160 - 18162 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.