American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Lots of disparate yet related businesses, willing to make big bets (such as currently on mobile & alternative payments through Enterprise Growth), great communication from senior AXP management, good work/life balance (most of the time).

Cons

Some business units (such as Global Business Travel) are virtually unknown to the core BUs, which makes it harder when trying to move (especially when going for a band-level promotion at the same time). Ratings/bonus/promotion can be very political despite a seemingly level playing field and calibration sessions. However, I've only been in GBT and hear that there are much more opportunities for advancement in other BUs.

4.0
Dec 4, 2011

finance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pro is work and life balance, people respect each other, and work with each other well, very diversified culture, many female leaders

Cons

dont have any suggestion for current management at american express , maybe the company can promote more young people who really wants to grow in the company

5.0
Nov 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Location, is one of the best in NYC World Financial Center on the Hudson River. Great work environment Professional atmosphere

Cons

The company is consensus driven to a fault. Can be frustrating. It is my opinion that it culls older workers on a regular basis.

Viewing 18166 - 18168 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.