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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,626 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 24, 2011

      Good first job

      Marketing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program, the name is well respected throughout the industry, especially the marketing function. Few better places to start

      Cons

      As with any large company there was a large bureaucratic management structure that really inhibited fast innovation. To be expected though

      4.0
      Jan 16, 2011

      Good Company to Learn General Skills to Grow, Director to Vice President Promotion Difficult

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company with a great variety of businesses globally. Good opportunities for lateral moves to learn about different businesses especially at a campus location - New York, Phoenix, London, Singapore, India, etc.. Decent benefits including flexible work schedule with arrangement, time off, and on-site services for those at a campus location.

      Cons

      Less than satisfactory technology support (outsourced vendor). Many more career opportunities at the Manager, Senior Manager and Director levels than Vice President level. Difficult to get promoted from Director to Vice President due to many current Vice Presidents fighting for the same opening, thereby leaving many "career Directors". Compensation for below Vice President positions generally at or below comparable positions at other companies despite what Human Resources is stating based on their studies. Some business units harbor unique cultures in terms of working late, dress and behave a certain way, and scheduling excessive amounts of meetings. Staff at New York City campus is notorious for being late up to 15 minutes that waiting for 15 minutes is termed "Amex time"!

      4.0
      Jan 8, 2011

      Good. Lots of freedom.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, recognition, good work enviornment

      Cons

      passive aggressiveness, you're promoted based on who you know and not how well you work

      Viewing 18250 - 18252 of 18,626 Reviews
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      Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.