American Express reviews

4.1

81% would recommend to a friend

(18,624 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,624 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 2, 2010

AXP

Recommend
CEO approval
Business Outlook

Pros

Pro Family with focus on work life balance, woman interest network Diversity Equal Opportunity Employer Flexible working locations and hours

Cons

Lack of clear strategy and vision Unclear of market trends and force Always a market follower Product innovation is poor

3.0
Nov 29, 2010
Recommend
CEO approval
Business Outlook

Pros

They treat you very well

Cons

the score system is very stressful to maintain, if you don't have enough percentage, you lose your sales commission. surveys done by customers help determine your score, and sometimes its not your fault, ie. policy not able to lower interest.

5.0
Nov 29, 2010

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Highly professional & flexible environment Great services offering engenders resiliency Excellent for professional growth and for establishing a network Blue Box values ensure treatment of employees with dignity and respect

Cons

Sometimes compensation is not all it could be Career advancement opportunities can also be somewhat limited At times, human resources is not sufficiently aware of departmental needs

Viewing 18262 - 18264 of 18,624 Reviews

Glassdoor has 21,980 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.