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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 20, 2010

      Good place to spend 8+ hours a day, frustrating matrix culture

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Look, Amex is a good place to have to go every day. The work is stimulating, the people are (for the most part) bright, and the company is one of the good guys in terms of CSR and responsibility in financial services.

      Cons

      The matrixed, cultlike culture focuses on "band level" to a fault and decision making is frequently based on the interpretation of a senior leader sneeze vs. the right move for customers and shareholders.

      3.0
      Jan 14, 2010

      American Express Manager Business Development

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In a sales position you have the ability to manage your own schedule. American Express has a stellar reputation and brand recognition.

      Cons

      There is a strong management style, if you have a hunter personality you may find it hard to fit in with the corporate culture.

      2.0
      Jan 9, 2010

      Don't work here....people are leaving

      Risk manager, rib group
      Recommend
      CEO approval
      Business Outlook

      Pros

      the hours are manageable by comparison, and company recently reinstated 401 match, and there will be merit increases for this year

      Cons

      lack of exit opportunities outside consumer credit risk low salary little/no bonus heavy office politics long time to promotions rigid work place structure

      Viewing 18373 - 18375 of 18,611 Reviews
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      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.