American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Great business ethics. Strong very senior leadership (though gaps at business unit level). Highly repsected brand, great dedication to customers.

Cons

A lot of politics. Reorganizations every year which tend to put many jobs at risk. Lower compensation than competitors. Very consensus driven - good for organizational harmony but slow decision=making.

4.0
Dec 4, 2009

Could be better, could be worse...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- virtual positions are plentiful - depending on department/leader you have the freedom to do your job - ok salary, ok benefits - supports work/life balance

Cons

- too much work, not enough people - everything is a priority - very siloed and complex company structure. a lot of duplication of efforts - some business units are very myopic

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Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.